How Serenity Spa Boutique collects, uses, and protects your personal information — including SMS messaging and appointment data.
Serenity Spa Boutique ("we," "us," or "our") is a licensed beauty salon and spa located in Kokomo, Indiana. We offer professional eyelash extensions, eyebrow threading and waxing, Brazilian wax, full body waxing, brow tinting, and henna tattoo services.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at serenityspa-boutique.com, book an appointment, use our virtual queue system, or otherwise interact with us.
We collect information you provide directly to us, information collected automatically through our website, and information related to our salon services.
When you use our in-store digital token / virtual queue system, we collect:
We use the personal information we collect for the following purposes:
We use Telnyx as our SMS messaging service provider. Telnyx processes your phone number on our behalf to deliver text messages. Telnyx does not use your information for its own marketing purposes. You can review Telnyx's privacy practices at telnyx.com/privacy-policy.
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, under strict confidentiality agreements:
We may also disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Serenity Spa Boutique, our customers, or others.
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:
No method of data transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy:
You may request deletion of your data at any time by contacting us using the details in the Contact section below.
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the information in the Contact section. We will respond to your request within a reasonable timeframe, typically within 30 days.
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use cookies for the following purposes:
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality. By continuing to use our website after seeing our cookie notice, you consent to our use of cookies as described above.
Our services are intended for individuals 13 years of age and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete such information from our records.
Minors under 18 who use our services should do so with the knowledge and consent of a parent or legal guardian.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Effective Date" at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out to us:
We are happy to answer any questions about your privacy. You can also visit us in person during business hours — Mon–Sat 10AM–8PM, Sunday 12PM–6PM.
Do not require an appointment for Single services such as Eyebrows, Upper lips, Chin, Neck threading OR waxing.
Walk-ins are welcome during business hours.